Creating a virtual card through the TransferXO mobile app allows users to make secure online payments, manage their spending, and access card services on-the-go. This guide walks you through the process of creating your virtual card using the upgraded TransferXO mobile app.

Step 1: Open the TransferXO Mobile App

Locate the TransferXO app on your mobile device and tap on it to launch the application.


Step 2: Enter Your Login Details

On the login screen, input your email and password in the designated fields. Ensure that the credentials entered match those used during account registration.

Alternatively, if you signed up using Gmail or Apple ID, you can select the corresponding option at the top of the login page to proceed with authentication.

Important Note: If you do not have an account yet, you must create one before logging in. Refer to the How to Create an Account on TransferXO guide for assistance.

Step 3: Click on Login

Once your details are entered correctly, tap on the Login button to proceed.

If your credentials are valid, the system will authenticate your details, granting you access to your TransferXO dashboard.

Step 4: Access the Dashboard

Upon successful login, you will be directed to your homepage, also known as the Dashboard.


Step 5: Locate the Key Offering Panel

At the top of the screen, to the left of the TransferXO logo, locate the Key Offering buttons. These provide quick access to various services on the platform.

Step 6: Click on Payflex

From the Key Offerings panel, locate and click on Payflex to proceed to the payment services section.

Step 7: Click on Cards

By default, the landing page for the Payflex section is the Cards interface. However, if it does not automatically open, tap on the Cards tab at the bottom of the screen (middle tab) to access it.

Step 8: Initiate Card Creation

In the Virtual Cards interface, you have two options to start creating a new card:

  • For First-Time Users: If you haven't created a virtual card before, you'll see a "Create Your Card" button at the center of the screen. Click on this to proceed.
  • For Existing Users: If you've previously created a virtual card, locate the "Create new card" option at the top-left corner, just below the page description. Click here to begin.

Important note: If you have previously created a virtual card, only the Create New Card option will be available at the top left-hand corner of the screen. Both options lead to the same interface.

Step 9: Provide Card Information

In the card creation interface, you'll need to specify the following details:

  • Currency: Select your preferred currency for the virtual card.

  • Card Provider: Choose between Visa or MasterCard as your card provider.

  • Card Design: Pick a design that appeals to you from the available options.

Step 10: Proceed with Card Creation

Once all necessary information is provided, click on the "Proceed" button to continue.

Important note: Before proceeding, review the displayed message at the bottom of the screen: "Kindly note that you need a minimum balance of $1 to keep your card active." Ensure that you have the minimum balance in your account to keep your virtual card active.

Step 11: Select Wallet

Select the wallet from which the funds will be debited:

  • Fiat Wallet – for traditional currency payments

  • Crypto Wallet – for supported cryptocurrency payments

Step 12: Select the Asset for Payment

From your selected wallet, choose the specific asset (e.g., USD, BTC) you wish to use for funding the virtual card.

Step 13: Authorise the Transaction

Tap on the Authorise button to move forward.

Step 14: Enter Transaction PIN and Confirm

When prompted, input your 6-digit transaction PIN.
Then, check the confirmation box to acknowledge the transaction details.

Step 15: Finalise the Process

Tap on Complete to finalise the card creation process.

Completion and Next Steps

Congratulations!
You have successfully created a virtual card on the TransferXO mobile app. Your card is now active and ready for use in online transactions and digital purchases.

Setting up a virtual card with TransferXO is a seamless and secure way to manage your online payments. By following these clear steps, you can create your virtual card in minutes and begin enjoying the convenience of digital finance. For further assistance, explore more guides in our Help Center.