Follow the steps below to freeze your card using the TransferXO web app.
Step 1: Open the TransferXO Web App
Log in to your TransferXO account using your preferred browser.
- Enter your email address and password.
- If you registered using Gmail or Apple ID, select the corresponding option to log in.
Step 2: Go to Your Dashboard
Once logged in, you’ll be directed to your dashboard.
Step 3: Select Card
Click Virtual Card on the dashboard
OR
Navigate to PayFlex and select Cards from the menu.
Step 4: Open Card Options
Click the three horizontal dots at the right side of the card you want to freeze.
Step 5: Select Freeze
Tap Freeze from the available options.
Step 6: Confirm Action
Click Confirm to freeze your card.
Your card is now frozen and cannot be used for transactions until you unfreeze it via the web app.