Follow the steps below to unfreeze your card using the TransferXO web app.
Step 1: Open the TransferXO Web App
Open the web browser and log in to your TransferXO account.
- Enter your email address and password.
- If you registered using Gmail or Apple ID, select the corresponding option to log in.
Step 2: Go to Your Dashboard
Once logged in, you’ll be directed to your dashboard.
Step 3: Select Cards
Tap Virtual Card on the dashboard
OR
Navigate to PayFlex and select Cards from the menu.
Step 4: Open Card Options
Click the three horizontal dots at the right side of the card you want to unfreeze.
Step 5: Select Unfreeze
Tap Unfreeze from the available options.
Step 6: Confirm Action
Click Confirm to unfreeze your card.
Your card is now active and ready for transactions.