Follow the steps below to unfreeze your card using your mobile browser.
Step 1: Open the TransferXO Mobile Web App
Open your mobile browser and log in to your TransferXO account.
- Enter your email address and password.
- If you registered using Gmail or Apple ID, select the corresponding option to log in.
Step 2: Go to Your Dashboard
Once logged in, you’ll be directed to your dashboard.
Step 3: Select Card
Tap Virtual Card on the dashboard
OR
Navigate to PayFlex and select Cards from the menu.
Step 4: Select the Card
Tap the card you want to manage to view its details.
Step 5: Enter Your Transaction PIN
Input your Transaction PIN to access card controls.
Step 6: Open Card Options
Tap the three horizontal dots on the right side to view available options.
Step 7: Select Unfreeze Card
Tap Unfreeze Card.
Step 8: Confirm Unfreeze
Tap Confirm to reactivate your card.
Your card is now active and ready for transactions.