Follow the steps below to freeze your card using the TransferXO mobile app.
Step 1: Open the TransferXO Mobile App
Launch the TransferXO app on your mobile device.
Step 2: Log In to Your Account
Enter your email address and password.
If you registered using Gmail or Apple ID, select the corresponding option to log in.
Step 3: Go to Your Dashboard
Once logged in, you’ll be directed to your dashboard.
Step 4: Select Card
On your dashboard, tap Cards.
OR
Navigate to PayFlex and select Cards from the menu.
Step 5: Open Card Options
Tap the three vertical dots below the card you want to freeze.
Step 6: Select Freeze
Tap Freeze from the available options.
Step 7: Confirm Action
Tap Confirm to freeze your card.
Your card is now frozen and cannot be used for transactions until you unfreeze it.