Follow the steps below to reset your PIN via the TransferXO mobile app.
Step 1: Open the TransferXO Mobile App
Launch the TransferXO app on your mobile device.
Step 2: Log In to Your Account
Enter your email address and password in the provided fields.
If you registered using Gmail or Apple ID, select the corresponding option to log in.
Step 3: Go to Your Dashboard
Once logged in, you’ll be directed to your dashboard.
Step 4: Open the Menu
Tap the menu icon (three horizontal lines) at the top-left corner of the screen.
Step 5: Navigate to Settings
From the menu options, tap Settings.
Step 6: Navigate to Privacy and Security
Tap Privacy and Security to manage your account protection settings.
Step 7: Select Transaction PIN
Click Transaction PIN to begin the process.
Step 8: Select Reset PIN
Click Reset PIN to begin the process.
Step 9: Enter Your New PIN
Input your new PIN in the required field.
Step 9: Confirm Reset
Tap Reset PIN to save your new transaction PIN.
Once updated, your new PIN will be required for all eligible transactions.