Follow the steps below to change your Transaction PIN via the TransferXO Mobile app.
Step 1: Open the TransferXO Mobile App
Launch the TransferXO app on your mobile device.
Step 2: Log In to Your Account
Enter your email address and password in the provided fields.
If you registered using Gmail or Apple ID, select the corresponding option to log in.
Step 3: Go to Your Dashboard
Once logged in, you’ll be directed to your dashboard.
Step 4: Open the Menu
Tap the menu icon (three horizontal lines) at the top-left corner of the screen.
Step 5: Navigate to Settings
From the menu options, tap Settings.
Step 6: Navigate to Open Privacy and Security
Tap Privacy and Security to access your account protection settings.
Step 7: Select Transaction PIN
Click Transaction PIN to begin the process.
Step 8: Select Change Transaction PIN
Click Change PIN to begin the process.
Step 9: Enter Required PIN Details
Input the following:
Your current (old) PIN
Your new PIN
Step 10: Confirm Change
Tap Save Changes to update your transaction PIN.
Your new PIN is now active and will be required for all eligible transactions.